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Outsourcing Analyst

Outsourcing Analyst Stories
Why More Outsourcing Contracts are Running Full Term
Twenty years ago, when buyers were entering outsourcing agreements for the first time, it was unusual for an outsourcing agreement to run its full term. Today it's the norm. Kate Delimitros and Paul Nowacki explain how market maturation and shortened contract length impact deal length. (2009)

Is Inflation Putting Your Outsourcing Economics at Risk?
Existing outsourcing contracts, signed in an earlier era of stabililty, may not be structured optimally for the current level of inflation. Both buyers and suppliers need to assess if their contracts expose them to inflation risk. The degree of risk depends on how the agreement designed the price adjustment mechanism. Paul Nowacki and Chetan Unadkat explain what to do to mitigate. (2008)

Should You Choose a Multisourcing or an Integrated Supplier Approach to Outsourcing?
Currently there are two camps in outsourcing: the tried and true integrated supplier approach versus the hot new trend, multisourcing. Which is the best for buyers? Both. The trick is finding the right balance. Paul Nowacki and Balaji Vilvaray discuss how to do that. (2008)

WNS's Anish Nanavaty: From 'Analytic Superheroes' to the 'Democratization of Analytics'
Anish Nanavaty leads WNS's Knowledge Services, the company's fastest-growing division, which provides knowledge process outsourcing (KPO) and analytics services. Read how growing up in New York helps him lead a global division and why organizations as diverse as the Boston Red Sox and Harrah's Entertainment need analytics to compete (2008)

Current Market Trends in IT Outsourcing: Findings from the Everest ITO RFI, 2007
Last quarter the Everest Research Institute conducted a comprehensive survey of major ITO deals. Here are some major findings: traditional IO suppliers are disproportionably focused on large buyers while the evolving RIMO model is showing signs of convergence with the traditional model. And ADM suppliers are leveraging multiple offshore geographies for service delivery. (2008)

Outsourcing Research and Whitepapers

Top 6 Challenges To Managing Your Multi-Million Dollar Print Spend - And How to Address Them

Emerging Market Suppliers: A Valuable Lever for Risk Diversification

2010 Market Predictions – FAO, GS, HRO, ITO, PO & Supplier Intelligence

 

Forecast Stories
Welcome to our Forecast and Insights Issue.
The next one to five years will bring an enormous amount of change to outsourcing. We’ve included the crucial decision-making information you'll need to know in these 14 stories.

1. Areas Where Outsourcing Will Grow in the Next Five Years

2. Predictions: Marketplace Turmoil and Change in How Outsourcing Relationships Work Over the Next Five Years

3. What Companies Need to Understand about Switching to Outcome-Based Approaches in Outsourcing

4. How Verticalization and Business Process Utilities Will Impact Outsourced Services

5. Changes in BPO: How Technology is Changing the Landscape

6. Supply Chain Changes: Going Green and Going Global

7. Social Media: How Will It Change Outsourcing?

8. Managing Outsourced Data Securely

9. How and Why Cloud Computing Will Change Outsourcing Services

10. Upcoming Challenges and Opportunities in Healthcare Outsourcing

11. Finance and Accounting Outsourcing of the Future: More Technology-Enabled Processes and a New Supplier Landscape

12. Four Trends That are Changing Human Resources Outsourcing

13. Application Management Outsourcing Services Provide Bigger Bang for the Buck

14. Past and Future: Our List of Top Events in 2009 and Predictions for 2010

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